An update for Bob Books customers

As an online business, we feel lucky to be able to continue operating during this challenging time, while being committed to the health and safety of our employees and production lines.

We will report any new developments or changes to our service as and when, as we know that communication and staying connected is more important now than ever.

Below are some FAQ’s relating to Covid-19 to keep you informed as to how Bob Books are implementing UK government protocol for the safe delivery of our products to your homes.

This page will be updated regularly so make sure to check in again.

Most importantly, we hope you are keeping well and safe at this time
The Bob Books Team

 

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Online Book Creator Tutorial – click here 

PDF to Book Tutorial – click here 

iOS App Tutorial – click here 

 

FAQs

Is Bob Books still open for business and taking orders?
Yes, Bob Books is still operating as usual and orders are currently being fulfilled without any limitations.

The health and safety of our employees and production lines is most important and we have implemented additional safety measures at our production facilities and at all stages of the handling process include packaging. For more information on delivery and safety please visit UPS or Royal Mail websites. 

 

Will delivery times be affected for our orders?
No, all deliveries are running as normal. Bob Books can currently process and deliver orders within standard timeframes. Details of our current delivery times can be found here. Despite best efforts some Royal Mail services may be disrupted. 

 

How are you protecting your staff at Bob Books?
Our head office staff are working remotely while production teams work to a strict shift pattern to ensure that it complies with social distancing and additional hygiene measures. We are doing everything we can to make sure our staff are protected and that orders can be delivered safely.

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Customer care:
0203 0111 644

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Monday-Friday 9-5 After hours team:
5pm-11.59pm