How do I claim my rewards vouchers?

To redeem rewards points for money off vouchers, select the amount of points you would like to use in the 'rewards' section of your account.

Your voucher will then be sent to you via email. The code must be entered during checkout to receive the discount.

Please note, a minimum of 1000 points must be earned before they can be redeemed.

1000 points = £10
2000 points = £20
and so on.

Any remaining Bob Rewards Points, which have not been converted into a Bob Rewards Voucher, will be carried forward.

*Please note as stated in our t&c's that user points vouchers cannot be used in conjunction with promotional discount offers. 

Didn't find what you need?

Email icon

We respond to all emails within 24-48 business hours.

Get in Touch
Chat icon

Chat with our support team by clicking on the “Chat Now” button in the bottom right of our page.

Telephone icon

Customer care:
0203 0111 644

Clock icon

Monday-Friday 9-5
After hours team: 5pm-11.59pm