Help and Information
Read through our FAQs and watch our how-to-videos to get started with Bob Books
How do I earn rewards points?
- 18th June 2014
You will earn rewards points with every pound you spend with Bob Books.
For each £1 you spend, you will receive 4 points* Each point is worth 1 pence. You can then redeem these points for money off vouchers against a future purchase**
For example, if your photo book order cost £50 you will receive 200 points (worth £2) added into your Bob Rewards account.
Reward points are automatically added to your account around 3 days after your order has been shipped.
*A point is given for each whole £1 spent. I.e. if an order is £29.99 you will earn points for the £29 = 116 points **Bob Rewards Points may be redeemed for Bob Rewards Vouchers in the Members online account when the total Points balance has reached a minimum of 1000 points at the following increments: 1000 points = £10, 2000 points = £20, 3000 points = £30 and so on.
You can also earn points by refering a friend through your Bob Books account. Click here for further details on this.
If you need any assistance, please contact our customer care team on 0844 880 6800 or firstname.lastname@example.org
Please note: Reward Vouchers cannot be combined with any other offer or discount. Only one voucher of any kind can be entered during checkout.
Full Terms and Conditions can be found here