How do I return my order?

To return an order package, please secure it in the original packaging or a suitable alternative. We kindly ask that you enclose a short note to advise us what the issue is, along with your order number. Create your returns label by visiting http://www.royalmail.com/track-my-return/create/4518, then, fix the label to the outside of the package and take it to a Royal Mail post office. The return is free of charge, but we do advise you ask for proof of postage (which is also free of cost) just in case the item becomes lost in the post.

For any assitance or further questions please do contact askbob@bobbooks.co.uk via email or call our customer care number 

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