Help and Information
Read through our FAQs and watch our how-to-videos to get started with Bob Books
How do I use my voucher code?
- 22nd February 2013
Bob Books discount and gift vouchers are given in the form of a code. Once entered this code will be applied to your order and the value of the voucher will be deducted from your total. Make sure you have a code that is valid for the type of item you want to purchase - e.g. if the code is valid on photobooks only it will not be valid on calendars or wall art. You also need to make sure that the code has not expired. Only one voucher code can be used in each order and discount vouchers can not be combined. Vouchers can be redeemed on items purchased in our Bob Designer Software, Online Book Creator, PDF-to Book uploader as well the iPad and iPhone App.
Bob Designer Software
When you are ready to place your order, you will be asked to sign in and then fill in the billing and delivery address. You will then be taken to the payment page. Here you can enter your voucher code in the field provided. Make sure to click the 'Apply' button and you will see your discount applied to your order total. When you are happy that the correct amount has been deducted from your total you can proceed with your purchase by clicking 'Complete Order'.
Online Book Creator, Re-Order Tool, PDF-to-Book and Design Service
When you have created your book, click 'Proceed to Checkout' and you will be taken to your shopping basket. Here you can enter your voucher code in the required field box and click the 'Check' button. The discount will be applied to your order total and you can continue placing your order.
Bob Books iPad App
Once you've complete your book, click the "Order Now" button, you will have to sign in and confirm your billing information. You will then be taken to the Shipping address page and this is where you can enter your voucher code.
Enter your voucher code and click "Confirm Shipping Details'. Your discount will be applied to your total and you can verify that the correct amount has been deducted before completing you purchase.
Bob Books Bookshop
Gift vouchers and reward points can be used in the Bob Books Online Bookshop. You will need to contact firstname.lastname@example.org to have your voucher code activated before you can use it in the Bookshop. For promotional discount codes please see the terms and conditions for each individual code for eligibility, as not all codes will be valid in the Bookshop.
To enter your voucher code, add the books you want to purchase in the bookshop to your basket and proceed to checkout. Enter your code in the voucher code field, make sure to click 'Apply'. You will see the discount removed from your total.
You will receive an error message if an incorrect or invalid discount code is entered. If you receive an error message check that you have entered the correct code, check that the code is valid for the products you wish to purchase and that the code has not expired. You may also receive an error message if your voucher code has already been used.