Help and Information

I forgot to apply a discount code to my order. What do I do?

If you forgot to apply a discount code, please get in touch with us at askbob@bobbooks.co.uk and include your order number and the code you want applied.

As long as the code is still valid and applies to the items in your order, someone from our customer care team should be able to refund you for the discount amount back to your original form of payment.

Please note that if a refund is applied, it will appear in your bank account after the order was completed