Help and Information

Read through our FAQs and watch our how-to-videos to get started with Bob Books

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How often do I need to update the Bob Designer software?

You can check for any updates manually at any time; however the software will automatically check the availability of new program versions and price lists whenever you place an online order. At the first startup you will be asked if you'd like to che... Read more


What are the system requirements?

The Bob Designer software is compatible with the following operating System:

· Mac Requirements

Operating System: Version 10.9 or newer
Processor: 1.4 Ghz
Memory: 2GB RAM
Available storage: Minimum 5 GB (recommended)
Minimum Screen Resolu... Read more


Must I have to have an Internet connection?

When using the Bob Designer software, internet access is required for downloading and updating the software and to order your completed Bob Book product. You must also have an Internet connection for the initial start-up of the software. It is recomm... Read more


Can I use my digital photographs?

There are many advantages to digital photographs - you can view the pictures on your PC or e-mail them to friends. However not every digital image is suitable for printing. A photograph that looks good on screen may be difficult to print. If the reso... Read more


Can I use non-digital images?

You are certainly able to use non-digital photographs. When using the Bob Designer photobook software to create your Bob Book you may use photographs from a digital camera or photos that have been scanned. For the images to be useable they should be ... Read more


Are my images of a high enough quality?

Bob Books are all printed at 300 DPI. Therefore the resolution of your images must be 300dpi. Using images with a larger dpi will not improve your book as our printer is set to print at 300 dpi. Read more


What colour format/space should I use?

Colour reproduction changes from screen to screen therefore the colours in the printed book may differ slightly to your digital photographs. You may also notice differences between different manufactures and medium of print. Please use the RGB or sRG... Read more


Which image format should I use when making a calendar?

You can use images saved in all established formats (BMP, JPEG, TIFF, PNG), however TIFF files with LZW-compression cannot be used. We recommend saving your files as JPEGS to avoid complications. Currently we are unable to accept PDF files that have ... Read more


Can I use any font in my calendar?

The Bob Designer software lets you add captions to your photos, even text or poems. You can create your text in any size or colour. To enable correct reproduction, the fonts that you can use are limited to the fonts supplied as standard with the soft... Read more


How do I get started making my calendar in the Bob Designer software?

For a more detailed explanation, please refer to our Help section in the Bob Designer softwatre. Read more