Help and Information

Read through our FAQs and watch our how-to-videos to get started with Bob Books

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How long will it take for my photo book to arrive?

Once your order is with us you can expect to take receipt of your order within 7-10 working days, for photopaper and large formats books please allow 10-12 working days. Unfortunately, a guaranteed time of delivery on a requested date is not possible... Read more


How is my photobook delivered and how much will it cost?

Your photobook order will be sent out by Royal Mail. However, if your order is over 2kgs, it will be sent via DPD couriered service. Deliveries outside Europe will be sent via Royal Mail.

For standard sized photobook delivered within the UK, P&P c... Read more


Which countries do you ship to?

Bob Books is a UK based company, but we provide international delivery to some other countries around the world. We ship to the following countries: Andorra, Austria, Australia, Belgium, Bulgaria, Canada, Czech Republic, Croatia, Cyprus, Denmark, Est... Read more


What if I am not happy with my order?

If your item has been damaged or you are not completely satisfied, please contact us at askbob@bobbooks.co.uk explaining the issue, within 7 days of receipt of your order. We will investigate your complaint and may ask for additional information from... Read more


When will I receive my wall art order?

Once your order is with us, you can expect to take receipt of your order within 4-11 working days, depending on the type of wall art you have ordered. Unfortunately, a guaranteed time of delivery on a requested date is not possible so please place yo... Read more


What is the postage and packaging cost for a classic poster?

The turn around time for classic posters is 4-6 working days. The postage and packaging costs depend on the size of your poster. If ordering more than one poster, you'll pay the shipping price for the largest item and then £1 for each additional pos... Read more


What are the postage and packaging costs for photographic posters?

The turn around time for photographic posters is 6-8 working days. The postage and packaging cost is £3.00 for the first photographic poster in your order. If ordering more than one photographic poster, you'll pay and additional £1 for each additio... Read more


What is the postage and packaging cost for a canvas?

The turn around time for a canvas is 5-7 working days. The postage and packaging costs depend on the size of your canvas. If ordering more than one canvas, you'll pay the shipping price for the largest item and then £1 for each additional canvas in ... Read more


What is the postage and packaging cost for a gallery mount?

The turn around time for a gallery mount is 9-11 working days. The postage and packaging costs depend on the size of your gallery mount.
30 x 30 Square £7.00
40 x 40 Square £7.00
50 x 50 Square £7.00
60 x 60 Square £7.00
70 x 70 Square £8... Read more


When will I receive my calendar?

The average processing time for your calendar is 7-10 working days. Unfortunately, a guaranteed time of delivery on a requested date is not possible so please place your calendar order in plenty of time. For delivery to Europe please allow an additio... Read more