Help and Information

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How do I purchase a gift voucher?

Bob Books gift vouchers can only be purchased online here. Gift Vouchers can either be provided by post and dispatched via First Class Royal Mail, or sent via email, to be decided at the time of purchase. Gift Vouchers are available from £20 and inc... Read more


How will my gift voucher be delivered?

Gift Vouchers can either be sent via post or email, to be decided at the time of purchase. Postal vouchers will be despatched via First Class Royal Mail the following business day to when the order was placed. They will be sent to the address given b... Read more


How do I pay for my gift voucher?

Payment can be made only by PayPal or credit/debit card via the secure SagePay payment gateway via www.bobbooks.co.uk Read more


What are the full terms and conditions when purchasing a gift voucher?

Gift vouchers may not be redeemed for cash in any circumstance. Gift vouchers are not sold on a sale or return basis and no return will be permitted unless it can be demonstrated that Bob Books has made an error in fulfilling the order. Gift vouchers... Read more


Are there any restrictions to Gift Vouchers?

No advertised discount or promotion is applicable to gift voucher purchases. Advertised discounts and promotions are not applicable to orders placed where a gift voucher is redeemed. Gift vouchers can only be redeemed for purchases made through Bob D... Read more


What if I lose my gift voucher?

Bob Books has no obligation to replace lost or stolen gift vouchers; however you can report lost or stolen gift vouchers by emailing Bob Books at info@bobbooks.co.uk Read more


How do I use my voucher code?

Bob Books discount and gift vouchers are given in the form of a code. Once entered this code will be applied to your order and the value of the voucher will be deducted from your total. Make sure you have a code that is valid for the type of item you... Read more