Help and Information

Read through our FAQs and watch our how-to-videos to get started with Bob Books

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Are my images of a high enough quality for wall art?

We recommend that all images being used to create wall art be 300dpi. Any image that does not meet this requirement will be "graded" by the traffic light system below the image, this is called the Image Quality Indicator. Once an image has been place... Read more


What is the canvas made from?

Your canvas will be made from premium polycotton canvas and mounted on a 18mm thick sturdy wooden frame. Read more


What is the difference between the classic, gloss photographic and fine art matte posters?

The Classic posters are digitally printed on premium 260gsm satin paper, and come in a range of 15 sizes.

The Gloss Photographic poster is a silver halide print on 248gsm Gloss Fuji Crystal Archive Pro Photo Paper.

The Fine Arte Matte poster is... Read more


Do I need to install any programs to use the Online Wall Art Creator?

Using the Online Wall Art Creator means everything is done online. It is quick and simple to use, so you can have your wall art ordered in a matter of minutes. Read more


How do I upload images to use in the Online Wall Art Creator?

Uploading an image to make into your wall art is easy. Simply go to the Online Wall Art Creator page and select the 'upload images' button. This will prompt the Flash uploader, there is also a basic uploader if you are unable to use Flash. You can th... Read more


How do I change the orientation of my wall art?

To change your wall art to either portrait or landscape format, simply click one of the rotation buttons below the preview area, or in the edit image box. Read more


Why do I see 'access denied' on the Bob Books website?

In some instances you may see 'acess denied' when attempting to change your password, use specific links on our website or when using our online creators. This usually occurs when 'cookies' have been disabled on your browser. Please change your brows... Read more