Help and Information

Read through our FAQs and watch our how-to-videos to get started with Bob Books

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What does canvas wrap mean?

When you order a canvas there is a 3cm wrapping area where the canvas is wrapped around the frame. If you image is on the part that is wrapped around the frame then it will not be changed during the ordering process as we use an automated print syste... Read more


How do I attach my canvas to the wall?

All of our canvases are despatched with hooks and string to enable you to hang your canvas on your wall from a picture hook or nail. Read more


Are my images of a high enough quality to make a canvas?

Bob Books canvases are all printed at 300dpi. Therefore the resolution of your images must be 300dpi. Using images with a larger dpi will not improve your canvas as our printer is set to print at 300 dpi. Minimum Recommended Resolutions: 30 x 20 cm: ... Read more


What is the depth of the canvas?

The depth of the frame is 17mm. Read more


What is the canvas made out of?

The canvas is made using premium quality polycotton canvas that is machine streched over study wooden frames. Read more


How long will it take to receive my Wall Art?

Production and delivery within UK:

Classic poster: 4-6 working days
Gloss Photographic poster: 6-8 working days
Fine Art Matte poster: 6-8 working days
Canvas: 5-7 working days
Gallery mount: 7-11 working days
Foamboard: 7-11 working days
Eu... Read more


What if I am not happy with my Wall Art?

If your Wall Art has arrived damaged or with a production fault, please contact our customer care team on 0203 011 1644 or askbob@bobbooks.co.uk within 7 days of receipt of your order. We will investigate your complaint and may ask for additional inf... Read more


How do I attach my gallery mount to the wall using the "rail system"?

All of our gallery mounts are despatched with a hanging set pre-attached, to enable you to hang your wall art on your wall from either a picture hook or nail. Please check the suitability of your screws and dowels for your wall beforehand. Depending ... Read more


How do I attach my gallery mount to the wall using the "screw-on system"?

All of our gallery mounts are despatched with a hanging set pre-attached, to enable you to hang your wall art on your wall from either a picture hook or nail. Please check the suitability of your screws and dowels for your wall beforehand. Depending ... Read more


What is the depth of the gallery mount?

Gallery mounts are UV printed onto 4mm thick premium acrylic glass and backed with 3mm aluminium. Read more