Help and Information

Read through our FAQs and watch our how-to-videos to get started with Bob Books

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Is my data protected?

There is always a risk exchanging data via the internet, as data may be lost due to viruses. Protect your system with an updated virus protection program and a firewall and regularly save data on an independent data medium such as an external hard di... Read more


How do I change my Bob Books account email?

If you’d like to change the email address associated with your Bob Books account, the best way to do so is to email us at info@bobbooks.co.uk. from your registered address and confirm the new email address you would like to change it to. You will r... Read more


How do I set up a Bob Books account?

To set up a new Bob Books account visit www.bobbooks.co.uk and click on the Join Today link. You will need to enter your details in the sign up form. Read more


I set up a Bob Books account but still can't log in

If you have set up a Bob Books account but are unable to log in and gain access, this could be because your account is not yet enabled.
You should have received a confirmation email when you created your Bob Books account which contains a link to e... Read more


How do I reset my password?

If you are unabale to remember your password to log in to your Bob Books account simply follow the next few steps and you'll be on your way again. Read more


How do I change the email address of my Bob Books account?

We are now able to change your email address for you. Read more