What are the full terms and conditions when purchasing a gift voucher?

Gift vouchers may not be redeemed for cash in any circumstance. Gift vouchers are not sold on a sale or return basis and no return will be permitted unless it can be demonstrated that Bob Books has made an error in fulfilling the order. Gift vouchers are available from £20 and increase in £10.00 increments up to £100. Also available is a £150.00 Gift Voucher.

Vouchers can only be redeemed once and one voucher at a time, so please choose carefully. Gift vouchers may only be redeemed via the Bob Designer software, the Onlince Creator Tools, App, or the Design Service, for the purchase of a photobook, calendar, or wall art. Gift vouchers cannot be used to purchase swatch packs or other gift vouchers. To use your gift voucher on orders in the Bob Bookshop please contact info@bobbooks.co.uk. Gift vouchers cannot be retrospectively applied to previous orders and can only be used once.

Bob Books does not offer a gift card service whereby the purchase price is deducted from the gift voucher balance. Any unused gift voucher balance will be forfeited and WILL NOT remain on the gift voucher. If any purchase exceeds the gift voucher amount, the balance must be paid with a credit card or any other payment method accepted by Bob Books.

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