What if I am not happy with my Bob Book?
We want you to be completely satisfied with your Bob Book. We therefore welcome all your suggestions. If you have questions on designing your photobook or using Bob Designer please contact us at email@example.com.
If your Bob Book has been damaged or you are not completely satisfied, please contact us at firstname.lastname@example.org explaining the issue, within 7 days of receipt of your order.
We will investigate your complaint and may ask for additional information from you to help with the investigation. If your objection is warranted we will immediately arrange a free replacement to be printed, this will be sent out standard post. Pending the outcome, your original book must be returned to us with the return postage sticker provided to be charged back to us. Please note we will not be able to refund postage for books returned to us by any other means.