What if my Bob Book calendar is not what I expected?
If you have delivered your images at the required resolution but the print quality of your final book is not satisfactory, please contact us at firstname.lastname@example.org explaining the issue, within 7 days of receipt of your order. The staff at Bob Books will investigate your complaint and, provided that no warnings by the Bob Books order wizard were overlooked, we will immediately arrange a free replacement to be printed. You will need to return the faulty calendar to us with the return postage sticker provided as the postage will be recharged to us.
You can contact Bob Books by phone, Monday to Friday from 9am to 10pm on 0203 011 1644* or via e-mail: email@example.com
* calls cost 5p per minute from landlines, mobile charges will vary.