What if my Bob Book photobook is not what I expected?

If you have delivered your images at the required resolution but the print quality of your final book is not satisfactory, please contact us at askbob@bobbooks.co.uk explaining the issue, within 7 days of receipt of your order. The staff at Bob Books will investigate your complaint and, provided that no warnings by the Online Book Creator were overlooked, we will immediately arrange a free replacement to be printed. You will need to return the faulty photobook to us with the return postage sticker provided as the postage will be recharged to us.

Didn't find what you need?

Email icon

We respond to all emails within 24-48 business hours.

Get in Touch
Chat icon

Chat with our support team by clicking on the “Chat Now” button in the bottom right of our page.

Telephone icon

Customer care:
0203 0111 644

Clock icon

Monday-Friday 9-5
After hours team: 5pm-11.59pm