Why do I see 'access denied' on the Bob Books website?

In some instances you may see 'acess denied' when attempting to change your password, use specific links on our website or when using our online creators. This usually occurs when 'cookies' have been disabled on your browser. Please change your browser settings to accept 'cookies' and this should fix the problem.

If you still experience difficulties, please contact our customer care team on 0203 011 1644 or askbob@bobbooks.co.uk

Didn't find what you need?

Email icon

We respond to all emails within 24-48 business hours.

Get in Touch
Chat icon

Chat with our support team by clicking on the “Chat Now” button in the bottom right of our page.

Telephone icon

Customer care:
0203 0111 644

Clock icon

Monday-Friday 9-5 After hours team:
5pm-11.59pm