Why do I see 'access denied' on the Bob Books website?
In some instances you may see 'acess denied' when attempting to change your password, use specific links on our website or when using our online creators. This usually occurs when 'cookies' have been disabled on your browser. Please change your browser settings to accept 'cookies' and this should fix the problem.
If you still experience difficulties, please contact our customer care team on 0203 011 1644 or firstname.lastname@example.org